Effective Date: October 19, 2025 · Last Updated: July 5, 2026

At SignifyLA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information on our website signifyla.com when purchasing, using our custom sign design tool, or contacting us. We comply with the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect:

• Personal Identifiers: Name, email, phone number, billing/shipping address.
• Business Information: Company name, business contact details, and project information submitted through our quote and business inquiry forms.
• Purchase Information: Order history, payment details (via Stripe/PayPal), design data (e.g., uploaded text/images).
• Technical Data: IP address, browser type, device info, and usage stats (via Google Analytics).

Data is collected through forms, cookies, and WooCommerce.

2. How We Use Your Information

We use your data to:

• Process orders and customize signs.
• Respond to quote requests and business inquiries, including by email or text message.
• Communicate (e.g., order updates, opt-out newsletters).
• Improve our website (via analytics).
• Meet legal requirements.

We do not “sell” your information (per CCPA).

3. Sharing Your Information

We share data only with:

• Service Providers: Stripe/PayPal (payments), Google Analytics (analytics), WooCommerce (store management).
• Legal Requirements: If required by law.
• Business Transfers: In case of merger or sale.

4. Your CCPA Rights (California Residents)

As a California resident, you have the right to:

• Know: What data we collect.
• Delete: Request data deletion.
• Correct: Fix inaccurate data.
• Opt-Out: Opt out of the sale or sharing of personal information. (Note: we do not sell or share personal information as defined by the CCPA.)
• Non-Discrimination: No penalties for exercising rights.

Submit requests to info@signifyla.com; we respond within 45 days.

5. Cookies and Tracking

We use cookies for functionality (e.g., saving designs) and analytics. You can manage or disable cookies via your browser settings.

6. Data Security and Retention

We use encryption (e.g., SSL) to protect data. Data is retained as needed for business/legal purposes (e.g., 7 years for financial records).

7. Contact Us

For questions or CCPA requests, email info@signifyla.com or text us at (424) 652-8787.

8. Changes

We may update this policy. Changes will be posted on our website.